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What our customers say:
Jonathan is awesome! Excellent customer service. Had a hiccup with my order, he resolved it within a few days. I love the bike and the customer service so much I bought a second one.
I like the trike a lot .Took me about an hour and a half to attach rear of frame to front with the six bolts .I had to sand paint off of handlebar post to get it to slide down into fork, The rest was pretty straight forward . I put fatter tires on it immediately after first ride ,the 1+ 1/2” that came with it slipped up my long gravel driveway.
Jonathan and SureScooters were very helpful throughout the entire ordering process!!!!
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
With the best of intentions all around, my special needs for an affordable trike to keep my considerably worn down and aging bones exercised and healthy wound up being a serious test for all. Thanks to Jonathan's truly remarkable tenacity and integrity, we made it through with the highest respect and appreciation. I highly recommend Jonathan and Sure Scooters. 5++ stars!
Jonathan was great. I drove him nuts.
Every thing went smooth and very
Professional. Thanks to a great Company.
The E-Rider 48 Volt Lithium Powered Electric Mini Folding Bicycle is a Lithium Battery powered Electric Bicycle cranking out 500 Watts from the Bafang High Torque Zero Resistance Clutch Motor with Digital Torque Sensor. This bike features a lightweight, compact lithium LiPo4 48 volt 8 Ah integrated battery pack providing a considerable amount of power greater than our 24 volt or 36 volt models. This bike comes with everything Aluminum - every bolt, every nut, every nipple, every spoke. That means no rust! The 100% hand welded lightweight aluminum frame bicycle has Shimano 9-Speed Gears & Shifting System, Suntour XCT Front Suspension & KS Rear Shock Suspension, aluminum rims with quick release axle on the front and a water proof quick disconnect on the rear.
The E-Rider Mini folds completely in half for easy transportation. This bike is perfect for anyone on the go or someone with limited storage space options. This bike is great for taking RV'ing or camping. Another special feature is the battery pack located inside the bicycle frame. The battery is now hidden and accessible when the frame is in the folded position.
The E-Rider comes equipped with the King Meter 5 Speed Smart Power Assist System (SPAS) with a USB Phone Charging Port. The electronics of the X-Treme Electric Bicycle are controller via rider input on the LCD screen attached to the handlebars. Smart PAS with 5 speeds will enable the bike to operate nearly twice as efficient as a non-smart assist e-bike, because you select the power consumption (speed controls 1-5 setting) on the LCD during your ride. This feature will allow your 48 Volt to possibly reach or exceed 70+ miles per charge when using low SPAS while always pedal assisting on flat ground under perfect conditions with a light weight rider. The LCD also indicates Speed, Distance and Battery Life.
Front & rear Tetko disk brakes are standard on the E-Rider 48 Volt Electric Mini Folding Mountain Bicycle along with true VELO Brand Hand Grips & Mountain Bike Seat.
- Power: Electric
- Watts: 500 Watts
- Amps: 8AH Integrated Lithium Battery
- Volts: 48 Volts
- Battery: 48 Volt LiPo4 Lithium (lightweight) - inside bicycle frame - accessible when bicycle in folded position
- Drive System: Chain Driven by Rear Hub Motor or Pedal Power
- Distance: Up To 70+ Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
- Charger: 48 Volt Output UL Certified Charger (Charging Time +/- 3 Hours)
- Tire Size: Kenda Mountain Tire & Tube - 20 x 2.10 Inch on Aluminum Wheels
- Motor: Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
- Controller: 48 Volt 15 Amp Sealed Smart Controller
- Braking System: Tektro Disk Brakes
- Pedals: Wellgo Aluminum Pedal Set
- Front Wheel: Joytech Quick Release Hub
- Throttle Type: Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
- LCD Display: King Meter LCD Smart PAS Digital System With USB Phone Charging Port
- Cargo Rack: No
- Frame Type/Size: Foldable/Folds - 6061-T6 Temper Aluminum Alloy - Very Lightweight
- Forks: Suntour® XCT Hydraulic Front Forks
- Suspension: Front Hydraulic Suspension Included & KS Rear Shock Suspension
- Front Sprocket: Aluminum Alloy Sprocket
- Derailleur: Shimano® 7-Speed Atlus Gears & Shifter
- Seat & Post: Aluminum Alloy Adjustable Seat Post & Velo Mountain Bike Seat
- Quick Release: Front & Rear Wheels Have Quick Release Axles - Flip Lever
- Gooseneck: Aluminum VP
- Handle Bars: Aluminum Alloy Mountain Bike Handle Bars
- Head Light: Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
- Accessories: Drink Holder On Handle Bars Included
- Bicycle Measurements: Max Seat Height = 40 Inches / Min Seat Height = 36.25" Inches / Max Handlebar Height = 46.75 Inches / Min Handlebar Height = 41.2 Inches
- Carton Size (L x W x H): Coming Soon
- Bicycle In Box Weight: 64 lbs
- Bicycle Weight: 53 lbs
- Suggested Max Weight: 225 lbs.
- Warranty: 1 Year Warranty & 1 Year Battery Warranty
- Notes: *depends on rider weight & terrain Distance obtainable when using SPAS
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days with some exceptions*. Final delivery (meaning from the point shipment begins until the item is delivered to your door) can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
*Trailmate trikes: right now, due to high demand plus restrictions and challenges associated with COVID-19, the lead time (to ship out) is usually about 2-4 weeks. Feel free to ask about specific shipping times for your preferred trike. Sometimes, shipping can be the usual 2-3 business days to send out.
*EWheels scooters are also in high demand are taking about 7 business days to ship out.
View full shipping policy here.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same. We can guarantee fastest possible delivery times!
Received the bike faster than expected. Minimal set up, however my husband is really good with tools and all things mechanical. We got the blue color bike and it is gorgeous! The only issue we have found is that the product description stated that the bike would reach up to 25mph with throttle only when after fully charging the battery we have found that it tops out at precisely 20mph. Whereas we bought this one to keep up with my husband's Magnum Metro, this is a bit disappointing. The solid construction, excellent efficient design, quality gears, seat and brakes and foldability we feel make up for the discrepancy in top speed- although this should be corrected in the advertising as it is a substantial difference between what is promised and what is delivered.
Overall the best bang for the buck we have found so far. 👍🏻👍🏻