What our customers say:
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
With the best of intentions all around, my special needs for an affordable trike to keep my considerably worn down and aging bones exercised and healthy wound up being a serious test for all. Thanks to Jonathan's truly remarkable tenacity and integrity, we made it through with the highest respect and appreciation. I highly recommend Jonathan and Sure Scooters. 5++ stars!
Jonathan was great. I drove him nuts.
Every thing went smooth and very
Professional. Thanks to a great Company.
Easy website. Helpful chat line. Competitive price. Waiting for delivery to use my E Wheels EW-M39.
I have six mobility scooters and, by far, this is my favorite! Over-sized chair, beautiful paint job, optional batteries brought me to 25 miles per charge, goes to sleep mode when I forget to shut it off. Extremely happy with this product, Shoprider, and Jonathan at Sure Scooters.
Discount EW-REMO Auto-Flex 4 Wheel Travel Scooter
The EW-REMO is one of the top portable mobility scooters. The seatback can be folded down, and then with the simple push of a button the REMO automatically folds up. It's relatively lightweight at 65 lbs (including the battery) and easy to lift up into the back of a vehicle. Not only can you take this scooter on the road with you, but you can use it comfortably both inside and outside. As a 4 wheel scooter, the REMO has plenty of stability with the wide floorboard. It has a lower center of gravity with just the right amount of clearance from the ground at 1.7". The no-flat 8" wheels are able to take on moderate terrain up to 6 degrees. The REMO can just as easily navigate through the living room, around the pool, through the lawn or just about anywhere!
It also features a sleek and comfortable design. The executive style 16.5" width seat is padded with a foldable backrest. Armrests are adjustable and can be flipped up making stepping off or on easier. Operating the REMO is simple and intuitive. The delta tiller is within natural reach, curving inward with comfy handles. The control panel is big, clear and colorful. See the easy to read battery gauge and speed. For extra safety, the REMO also features both front and rear LED lights as well as an electric horn. Stopping is smooth and quick with modern electromagnetic brakes. Charging the E-Wheels REMO scooter is just as easy by plugging in the adapter to a standard wall outlet. This scooter is covered by a solid E-Wheels 3-year warranty as well, so your purchase is protected from the start against defect. Altogether, the REMO offers an exceptional level of performance and portability.
- Weight Capacity: 300 lbs
- Range on Charge: 13 miles
- Top Speed: 5mph
- Touch Screen Electronic Control Panel
- Delta Tiller
- Battery Gauge
- Electronic Sensor Key: Power on/off
- Digital Security Coded Lock: Power on/off
- Remote Control for Auto-Folding
- Electric Horn
- Speed Deceleration/Acceleration Controls
- Front & Rear LED lights
- Rear Brake Lights
- Adjustable Arm Rest
- Brake: Electromagnetic
- Overall Length: unfolded 37.5", folded 30.5"
- Overall Width: unfolded 19.7", folded 19.4"
- Overall Height: unfolded 37.8", folded 20.1"
- Seat to Floor Height: 22"
- Front Tires: 8"
- Rear Tires: 8"
- Weight of Heaviest Piece: 59 lbs
- Weight with Batteries: 65 lbs
- Weight of Heaviest Piece: 59 lbs
- Ground Clearance: 1.7"
- Grade Climbable: 6 degree
- Turning Radius: 44.1"
- Seat Width: 16.5"
- Motor Size: 250 watt
- Battery Size: 24V, 11.6 AH
- Battery Weight: 6.2 lbs
- Battery Charger: 2A Off Board
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days*. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days. Final delivery can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same.
View shipping policy here.
*Business days exclude weekends & national holidays.
This scooter is everything Jonathan said it would be. It's comfortable, portable, light enough for me to pick it up and put it in my car, reliable and surprisingly, as fast as a full-size scooter. It was a purchase I won't regret; I've visited places I couldn't have before and life is, once again, wonderful. Thank you, Jonathan, for giving great customer service and following up on all of my questions. You're the best!