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What our customers say:
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
With the best of intentions all around, my special needs for an affordable trike to keep my considerably worn down and aging bones exercised and healthy wound up being a serious test for all. Thanks to Jonathan's truly remarkable tenacity and integrity, we made it through with the highest respect and appreciation. I highly recommend Jonathan and Sure Scooters. 5++ stars!
Jonathan was great. I drove him nuts.
Every thing went smooth and very
Professional. Thanks to a great Company.
Easy website. Helpful chat line. Competitive price. Waiting for delivery to use my E Wheels EW-M39.
I have six mobility scooters and, by far, this is my favorite! Over-sized chair, beautiful paint job, optional batteries brought me to 25 miles per charge, goes to sleep mode when I forget to shut it off. Extremely happy with this product, Shoprider, and Jonathan at Sure Scooters.
Discount EV Rider Vision Power Chair
The Heartway P13 Vision is a heavy duty power wheelchair with elevating rehab seat. The Vision features a seat elevator that raises up to 12". The Vision comes standard with an 18" wide seat, 20" and 22" seat widths are optional. It also features removable side panels with height adjustable armrests and swing away leg rests, elevating leg rests are optional.
The P13 Vision uses two 600 watt motors and a 60 amp VR2 controller. The Vision uses two 12V 50Ah batteries and has a range of up to 20 miles per charge. The Vision has 14" foam filled rear drive wheels and 8" foam filled front caster wheels. It can support up to 350 lbs and has a weight of 231 lbs with batteries.
View the product manual here.
- Supports up to 350 lbs
- Weighs 231 lbs with batteries
- Lift seat offers 12" of overall height adjustment
- 18" rehab seat standard with 20" and 22" widths optional
- Two powerful 600 watt motors
- 5 mph to speed
- Uses two 12v 50 AH batteries
- Up to 20 mile range per charge
- Length: 45" (1140 mm)
- Wide: 635 mm (25")
- Height: 47" (1190 mm)
- Seat Width: 18" (460 mm)
- Seat Heigth: 20" (510 mm)
- Seat Depth: 18" (460 mm)
- Back Height: 27" (685 mm)
- Wheel Base: 16.5" (420 mm)
- Footrest: 17.7" (450 mm) ~ 21.7" (550 mm)
- Other Specifications:
- Weight Capacity: 350 lbs (160 kgs)
- Seat Type: 18"/20"/22"
- Drive Wheel: 14"x3" (360 mm x 75 mm)
- Front Caster: 8"x2" (200 mm x 50 mm)
- Rear Caster: 4"x1.4" (100 mm x 35 mm)
- Max Speed: 5 MPH (8 KPH)
- Battery Specifications: 12V 50Ah 2pcs
- Battery Range: 20 miles (32 km)
- Charger Type: 5Amp,Off Board 120/240 Volt
- Controller Type: VR2 60Amp+A1
- Motor Type: 5100 rpm 600W 27.5:1 x 2pcs
- Weight w/ Battery: 231 lbs (105 kgs)
- Weight w/o Battery: 163 lbs (74 kgs)
- Turning Radius: 30.5" (775 mm)
- Suspension: Anti-tipper Wheel
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days*. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days. Final delivery can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same.
View shipping policy here.
*Business days exclude weekends & national holidays.