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What our customers say:
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
With the best of intentions all around, my special needs for an affordable trike to keep my considerably worn down and aging bones exercised and healthy wound up being a serious test for all. Thanks to Jonathan's truly remarkable tenacity and integrity, we made it through with the highest respect and appreciation. I highly recommend Jonathan and Sure Scooters. 5++ stars!
Jonathan was great. I drove him nuts.
Every thing went smooth and very
Professional. Thanks to a great Company.
Easy website. Helpful chat line. Competitive price. Waiting for delivery to use my E Wheels EW-M39.
I have six mobility scooters and, by far, this is my favorite! Over-sized chair, beautiful paint job, optional batteries brought me to 25 miles per charge, goes to sleep mode when I forget to shut it off. Extremely happy with this product, Shoprider, and Jonathan at Sure Scooters.
Discount EV Rider CityRider 4 Wheel Mobility Scooter
One of the newest models to come from EV Rider, the CityRider is a fairly compact but robust 4 wheel mobility scooter. First, the seat is among the finest today for anyone looking to maximize comfort and support. It is cushioned and nicely upholstered, with a contoured shape on the base and backrest. The armrests can be adjusted to different widths to suit users with different frames. The headrest offers even more support.
The CityRider's seat is also entirely adjustable. Using the levers underneath, you can reposition the entire assembly forward or backward as needed. You can also release a lever to swivel to the side, making it easier for some individuals to get on and off the scooter. Finally, the entire seat height can be moved up and down. Likewise, the tiller is adjustable to different angles so that anyone can reach the handles with complete comfort. As a moderately large 4 wheel scooter, you can also enjoy plenty of gripped floorboard space.
The CityRider is very simple to use. The control panel on the tiller has a speed adjustment knob, a clear battery indicator, a button to turn on the powerful LED headlights, and a warning light. To move forward or in reverse, you just push the wig-wag style lever on either side. When that lever is released, the smooth electromagnetic brakes automatically engage. For extra safety, there is also a cable brake. In the rear, the CityRider is equipped with subtle anti-tip wheels a freewheel lever (to roll it in neutral) whenever needed.
This is a powerful scooter that can reliably and safely be used in both indoor and outdoor environments. The 4 tires are all solid, so you don't need to worry about air pressure. Like many larger, more expensive models, the CityRider features full suspension to keep every ride easier no matter the terrain. It can climb a maximum incline of 8 degrees with no issue. The top speed is 5.7 miles, and the maximum operating range is a staggering 17 miles.
The CityRider comes with the battery, charger, and everything else you need for a truly luxurious ride. A front basket, headlight and rearview mirrors are already included. You can select 1 of 3 stunning frame colors and add any of the handy accessories, including a sidearm bag, cupholder, a rear basket for extra storage and more.
Features & Specifications
- Scooter dimensions: 46.4" L × 23.2" W × 48.8" H
- Base weight: 114 lbs
- Battery weight 52.8lbs
- Seat weight 39.6lbs
- Total weight 206.4lbs
- Wheel size: 300-4×2(10")
- Anti-tipper wheels: 2.24"
- Battery: 36Ah×2
- Charger: 4A Off-Board
- Charging time: 8+ hours
- Motor: 400W, 3400RPM
- Turning radius: 56.3"
- Top speed: 5.7 mph
- Top range: 17 miles
- Max weight: 350 lbs
- Max incline: 8 degrees
- Controller PG70A
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days*. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days. Final delivery can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same.
View shipping policy here.
*Business days exclude weekends & national holidays.