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What our customers say:
The bike was an xmas present for my wife and took longer to arrive than I expected. But I was very happy when it arrived. The assembly was easy with the enclosed instructions. Everything went together without any issues. Fit and finish are high quality. Bike rides very smoothly in pedal and electric modes. Gears and brakes are all in proper working order right out of the box. I think we will get many happy miles out of it.
The little ones love it and it's a perfect excuse to work out. Highly recommended. Shipping was fast.
On the downside, Assembly was a pain; providing a video link helps. I googled and used video on the Belize bike website because the paper instructions were not clear cut and with so many pieces, it's a pain to follow.
Jonathan is awesome! Excellent customer service. Had a hiccup with my order, he resolved it within a few days. I love the bike and the customer service so much I bought a second one.
I like the trike a lot .Took me about an hour and a half to attach rear of frame to front with the six bolts .I had to sand paint off of handlebar post to get it to slide down into fork, The rest was pretty straight forward . I put fatter tires on it immediately after first ride ,the 1+ 1/2” that came with it slipped up my long gravel driveway.
Jonathan and SureScooters were very helpful throughout the entire ordering process!!!!
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
Discount EV Rider CityCruzer 4 Wheel Transport Scooter
The CityCruzer by EV Rider uniquely brings together advantages of both full size and transportable scooters. With 4 wheels and a wide floorboard, the CityCruzer maximizes stability while maintaining a relatively small turning radius as you would get with many 3 wheel scooters. The seat is contoured, padded and wide, and equipped with adjustable arm rests that you flip up and down or adjust laterally. The backrest provides added support and comfort while riding. If you need to use a scooter a lot outside, the Citycruzer gives a smooth ride. It's one of the few transportable scooters today that manages to have full monoshock suspension & standard size transaxle. Further, for a transportable scooter, it has an impressive weight capacity of 300 lbs, suitable for many different users. The CityCruzer has a top speed of 4 mph, can go up a gradient of 8 degrees safely and a maximum range of 13 miles on a full charge.
The operation of the CityCruzer is simple. Without any special tools, it can be assembled and disassembled as need. The heaviest piece, the front frame, weighs only 45 lbs, and every piece can be easily loaded into the back of your vehicle. The tiller is adjustable to be within comfortable reach and has large, padded handlebars. The seat has a lever underneath you can use to rotate, which can help some individuals more easily get on and off the scooter. The control panel is intuitive. To increase speed, just adjust the dial. Forward and reverse are controlled with a lever. There is also a button for the horn and to turn the bright LED headlight off and on.
For storage, the CityCruzer comes with an ample front basket attached to the tiller. There is also a handy storage compartment under the seat. As an accessory, you can add a large rear-mounted basket and a sidearm bag for even more room.
Features & Specifications
- Disassembles in seconds for easy carrying
- Max speed: 4 mph
- Range: 13 miles
- Weight capacity: 300 lbs
- Gradient: up to 8 degrees
- Dimensions: 42.5 x 19.5 x 37 inches
- Charger: Input AC 100-240V, Output 24V, 1.5 Amp
- Ground clearance: 3"
- Battery power: 20 Ah
- Wheel size: 8 x 2 inches, solid no-flat
- Brakes: electromagnetic
- Standard transaxle with Dynamic 50 amp controller
- Full suspension
- Total assembled weight: 126.7 lbs w/ battery, 96.8 lbs w/out battery
- Battery weight: 30 lbs
- Seat weight: 25 lbs
- Heaviest piece is the front frame, 45 lbs
- Turning radius: 53"
- Anti-tip wheels in back for safety
- Freewheel (neutral) lever in rear
- Front basket and an under-seat compartment for storage
- Optional cup holder, sidearm bag, rear basket, and scooter cover
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days with some exceptions*. Final delivery (meaning from the point shipment begins until the item is delivered to your door) can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
*Trailmate trikes: right now, due to high demand plus restrictions and challenges associated with COVID-19, the lead time (to ship out) may be longer than normal for certain models. Please message us about your Trailmate trike of choice for more details and we'd be glad to help.
*EWheels scooters are also in high demand are taking up to 10 business days to ship out.
View full shipping policy here.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same. We can guarantee fastest possible delivery times!