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What our customers say:
great customer service
My husband bought the Trailmate for me to help strengthen my legs. Love it and find it comfortable and easy to ride. Would highly recommend it to others. I have the 21 speed.
Received bike in a reasonable amount of time. The assembly instructions are very vague. I’m pretty handy and I had to find a YouTube video to help with assembly. If you’re not very mechanically inclined I would definitely suggest taking it to a shop for assembly. Other than that, bike seems to run great so far. Definitely very sharp looking.
Due to the riots, UPS had some problems with shipment. Once the bike got here and was assembled, I was really happy that I chose to buy it. It is a great bike and a great ride. The representative, Jonathan, was very helpful and pleasant to deal with. All in all, I'm very happy with this bike and this company.
love it so light weight
No problems with trike or ordering it. Very pleasant experience.
Great product for the first time "e-biker!" As my first e-bike, I found the assembly relatively easy. The delivery folks that Sure Scooters use were friendly, prompt (actually arrived a day early) and helped ensure the bike arrived fine. My rep kept me informed with what was going on with my sale, and made the transaction exceptionally smooth. As for the assembly process, if you get stuck anywhere (as the manufacturer's directions are not very explicit in some areas- certainly not the fault of Secure Scooters) just give them a call and they will help you along the way! I highly recommend Secure Scooters for this particular model!
As for the assembly process, freeing the bike from its' cage is ideal, with a second person which I didn't have present. But once free, you can find most of the accessories under the seat. I probably didn't notice this fact, because I wanted to keep the wrappings in place to prevent any scratches or damage. The keys (at least in my case) were left in the ignition or power switch. By turning the switch to the left, this unhooked the seat, revealing the tool kit, pedals, and charger. Personally, I think at the very least, the tool kit should have been outside the seat storage, but then if that also included the instruction book, how do you know where it is?! Thankfully, I already downloaded and printed the instructions and was able to use my own tools until I finally discovered the included ones.
I really like it. I have a lot of ride on pathway in Tempe. So fun time and good exercise
The experience with our representative, Jonathan, has been EXCELLENT !
The product has been EXCELLENT !
We are VERY pleased with every aspect of the interactions from this excepience.
We would best describe it as .... E X C E L L E N T !
I just bought my first tricycle! I’m so excited!!! Making the purchase on their website was so easy, it only took me minutes after I have decided on which model I wanted. Another thing that I loved about this company is that we don’t pay for shipping or taxes, they do. That’s amazing, so we know exactly what we’ll end up paying since the beginning. Love that! I’m now waiting for the shipment and the actual product. I’ll see how it goes and I’ll leave another comment, just to conclude my review. 😉
Scooter is great !!! Very well made and Is
Real fast. Have had 3 scooters in past.
This is the best by far. Thank you
Surescooters.com nice folks !!!.
With the best of intentions all around, my special needs for an affordable trike to keep my considerably worn down and aging bones exercised and healthy wound up being a serious test for all. Thanks to Jonathan's truly remarkable tenacity and integrity, we made it through with the highest respect and appreciation. I highly recommend Jonathan and Sure Scooters. 5++ stars!
Jonathan was great. I drove him nuts.
Every thing went smooth and very
Professional. Thanks to a great Company.
Easy website. Helpful chat line. Competitive price. Waiting for delivery to use my E Wheels EW-M39.
I have six mobility scooters and, by far, this is my favorite! Over-sized chair, beautiful paint job, optional batteries brought me to 25 miles per charge, goes to sleep mode when I forget to shut it off. Extremely happy with this product, Shoprider, and Jonathan at Sure Scooters.
Discount CTM Homecare HS-125 3 Wheel Mobility Scooter
The CTM HS-125 is a compact, portable mobility scooter ideal for frequent use indoors. It easily can be assembled and disassembled for convenient storage or taking with you on the road. For its size, the HS-125 has a strong frame featuring a reinforced chassis to minimize flexing. The weight capacity is 255 lbs, while the comfortable, padded seat is 16.7". The seat is also equipped with flip up armrests. You can adjust the width of the arm rests using a knob. The seat also comes standard with a contoured backrest that can be folded down. The seat height can also be adjusted up and down.The angle of the tiller can also be adjusted to fit your reach. One unique aspect of this scooter is that the legroom can be adjusted as well using the toggle latch.
You can count on this mobility scooter for practical, everyday use around the house, the store, campus, or anywhere indoors as well as moderate terrain outside. On a full charge, the 2 batteries can take you a maximum range of 5.6 miles at a top speed of 5 mph. As a compact 3 wheel model, the turning radius is relatively small, making it easier to make more narrow turns indoors. A handy front basket is included with the scooter. Outside, the CTM HS-125 can go up inclines up to 1.6". The dense foam tires are flat-free, perfect for this style of the scooter.
The operation of this scooter is super easy and doesn't call for any special tools or know-how. The entire scooter, including the batteries, is only 81.6 lbs. Riding is very straightforward with very intuitive controls. The control panel is simple: you'll see a speed dial, a horn button, a battery gauge and a diagnostic light. On the right, there is a key switch. To go forward or reverse, you simply push levers on either side of the tiller. When the lever is released, the modern electro-mechanical brakes automatically engage. If you ever need to push or pull the scooter, you use the freewheel lever in the rear. Also, in the rear are two anti-tip wheels for extra safety. Charging this mobility scooter is as easy as charging anything else using a standard wall outlet.
Features & Specification
- Dimensions: 39.4" L x 18.5" W x 34.6" H
- Front & rear wheels: 8"
- Weight (including batteries): 81.6 lbs
- Battery weight: 20.5 lbs
- Weight of heaviest piece: 27.8
- Top speed: 5 mph
- Travel range: 5.6 lbs
- Weight capacity: 255 lbs
- Ground clearance: 1.4"
- Max incline: 8 degrees
- Turning radius: 39.6"
- Braking: electro-mechanical
- Motor: 250W, 4600 RPM
- Battery: 2 sealed 12V, 12Ah
- Charger: 2A, on board
- Controls: on/off switch, battery gauge, speed control knob
- Adjustable seat
- Adjustable tiller
- Front basket included
- Options: red or blue with accessories
Small items, including most accessories, will ship out by USPS, FedEx or UPS typically within 1-2 business days*. Larger items, including mobility scooters, power chairs, trikes, etc., are often arranged to ship with freight carriers and should typically ship within 2-4 business days. Final delivery can take anywhere between 2-7 business days, depending on the product(s) purchased, your location, and other factors.
Note: most, if not all online sellers, ship directly from the manufacturers. As such, stock & shipping times are the same.
View shipping policy here.
*Business days exclude weekends & national holidays.