Rest assured, when you purchase anything from Sure Scooters, we promise to deliver a certified new product in perfect working condition.

So, if after receiving your item,

  • You find it was damaged during shipment
  • You need a replacement part
  • You find something is missing
  • You have questions about assembly
  • You need troubleshooting
Then remember, you are 100% covered by the included warranty and will be taken care of at no additional cost!

Please contact the manufacturer for your order here to claim the warranty and don't hesitate to reach out to us if you have questions about the process!

Anywhere Bikes............................800-841-2995

Belize Bike....................................You can open a support ticket at https://belizebike.freshdesk.com/support/home or call 877-933-2595.

Emojo............................................949-878-1518 (ext. 101)

Enhance Mobility...........................800-296-4151

EV Rider........................................800-944-1997

EWheels........................................888-571-2845

Golite.............................................877-500-9152 (ext. 513)

Qualisports....................................323-572-8211

Shoprider.......................................800-743-0772

Trailmate........................................800-777-1034

X-Treme Scooters..........................*Please first submit ticket on the support portal at https://support.x-tremescooters.com as that's quickest, but you can also call 253-777-0690.